Privacy Policy
Last updated: 28 July 2026
Gold Coast Patios & Carports("we", "us") respects your privacy. This policy explains, in plain language, what information we collect through this website, why, and what we do with it. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What we collect
When you request a quote or contact us, we collect what you type into the form: your name, phone number, email address, suburb, and details about the job you're asking about. If you call us, we'll have your number and whatever you tell us. We don't collect payment details through this website.
Why we collect it
For one purpose: responding to your enquiry and, if you go ahead, quoting and delivering your job. We may follow up about your enquiry by phone, SMS or email. We don't sell your information to anyone, and we don't add you to unrelated marketing lists.
Where it's stored
Quote requests are stored in our customer-management system (HighLevel) and our website host's form service (Netlify), both of which store data on servers that may be located overseas, including the United States. We also use website analytics tools (such as Google Analytics) to understand how visitors use the site; analytics data is aggregated and doesn't identify you personally.
Access, correction and deletion
Want to know what we hold about you, correct it, or have it deleted? Email hello@patiosgoldcoast.au or call 0483 922 899and we'll sort it out promptly — usually within a few business days.
Questions or complaints
Contact us first at hello@patiosgoldcoast.au. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).